Front-Desk Professional:
Responsibilities:
- Maintain phones, greet and check in/out patients.
- Maintain a full schedule of patients daily.
- Assist patients with understanding and accepting their clinical diagnosis.
- Coordinate financial agreements for the patient's financial responsibility of dental treatment.
- Check and respond to voicemails and emails left for the office.
- Insurance eligibility verification.
- Submit electronic and manual claims.
- Enter insurance payments and explanation of benefits into patient charts.
- Appeal denied claims.
- Monitor the insurance aging report and follow-up on Account Receivables.
- Manage daily transactions including patient payments and insurance receipts.
- Send patient statements in cases that it is warranted.
- Miscellaneous administrative duties.
Required experience:
- Bilingual preferred.
- A minimum of 2 years experience in dental office.
- Proficiency in Eaglesoft and/ or Open Dental preferred.
Required skills:
- Teamwork: Work to develop friendly and supporting team atmosphere.
- Adaptability: Adapts to change in direction to support changing priorities.
- Communication: Expresses ideas clearly and concisely.
- Self-Management: Ability to multi-task and exhibit good time management and organization skills to maximize productivity; Functions effectively under pressure.
We are an equal opportunity employer and welcome applications from all qualified individuals.